Margarita Medina, after purchasing a non-functional Boost Mobile SIM card from Target, is struggling to obtain her $50 refund. Target directed her to Boost Mobile, while Boost Mobile informed her that the refund should come from Target. Target then offered her a $50 gift card instead. An expert clarifies that Target's refund policy allows for a cash refund, especially for non-functional service products, and suggests that Medina should insist on her rights to receive a cash refund instead of a gift card for the faulty SIM.
Target should have sold you a phone service that worked. And if it couldn't, it should have refunded you the $50 you spent on the Boost Mobile plan.
Target's refund policy suggests you should be able to get a full cash refund for the Boost Mobile card. Bottom line: You should get all of your money back.
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