Too often, companies fall into the trap of treating people as secondary to a product instead of seeing that without people, there would be no product.
If an organization grows to 2000 people, it's the first 20 who tend to establish and perpetuate the culture.
I want you to help me create an environment where the weekend gets in the way.
My approach has always been for management teams to be open to empathetic dialogue if one of our representatives or nurses had trouble hitting their data.
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