Siok Har Lim, an inexperienced traveler, experienced significant distress when Air Canada cancelled her return flight from Budapest due to a 'no-show' designation. Despite boarding an earlier flight, the airline wrongfully deemed her absent, forcing her to purchase a new ticket for $2,550. This incident reflects a troubling pattern of similar cases involving other passengers and raises concerns about airline practices regarding ticket management and the implications for customer safety and accountability. Lim's story spotlights the challenges faced by travelers who are not fluent in English and the pressure of unexpected travel costs.
Lim's multi-leg journey through Germany and Hungary was going smoothly until she arrived at the Budapest airport to find Air Canada had cancelled her flight.
After much confusion, an Air Canada agent explained that Lim's ticket was cancelled because she had apparently not gotten on an earlier flight.
Collection
[
|
...
]