Business leaders must actively listen to their employees to create a culture of engagement and value. Research shows that leaders who listen well improve job satisfaction among employees. Techniques such as active listening enable managers to understand employee needs better. Active listening involves reflecting on what has been said to confirm understanding and create interactive conversations. Engaging in meaningful dialogue strengthens relationships and builds a sense of trust. Consequently, employees are more likely to provide feedback and feel appreciated.
"Great managers don't just talk a good game; they also deliver results -- and great outcomes are often tied to an ability to listen to people effectively."
"Harvard Business Review suggests that leaders who listen well create company cultures where people feel heard, valued, and engaged."
"Tim Chilton said the whole idea of active listening is that you listen, you learn, and then you say, 'Here's my understanding. Is that correct?'"
"Chilton explained that this strategy helps people feel they've been listened to because they hear their suggestions played back."
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