HR departments are adopting generative AI tools with 92% of hiring managers utilizing AI for screening resumes and interviews. However, concerns arise as these tools might eliminate qualified candidates, with a 2021 Harvard Business School report indicating 88% of employers screened out skilled applicants due to stringent criteria. Experts stress that while AI can provide operational efficiencies, it must be implemented thoughtfully to maintain a fair and inclusive hiring process. Additionally, safeguards are essential to widen the talent pool rather than narrow it.
Hope-Elizabeth Sonam emphasizes the need for companies to ensure their AI tools create a fair and inclusive approach to talent scrutiny during hiring.
The 2021 report highlights that 88% of employers claim qualified candidates are filtered out by applicant tracking systems due to rigid criteria.
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