#ai-in-hr

#ai-in-hr

As technology continues to advance and companies look to remain competitive in meeting market demand, the skills that employees will need are also evolving. A growing number of companies are exploring how to address these skills and workforce gaps with artificial intelligence. HR can use AI to reveal "patterns and gaps" and benchmark "current workforce skills against evolving business needs or industry trends," said Lauren Winans, CEO and principal human resources consultant at Next Level Benefits.

The AI interview tool was robotic and lacked emotional intelligence, creating a scenario that felt detached and unengaging, ultimately leading to a negative experience.

Sixty-four percent of managers reported using AI tools at work, with 94% of those stating that their usage extends to decisions about direct reports.

"It's essential not to lose the 'people' in people management. While AI can support data-driven insights, it lacks context, empathy, and judgment."