Emily Fenech, an HR professional, emphasized the potential of AI in automating HR workflows. Despite using AI, she experienced a mock interview tool that felt robotic and devoid of emotional intelligence. Initially considering the AI for screening purposes, the interaction felt disconnected as it provided exaggerated responses and created an unsettling environment. Fenech warns against using AI for tasks requiring emotional nuance in recruitment, advocating for a balanced approach in leveraging technology within HR.
The AI interview tool was robotic and lacked emotional intelligence, creating a scenario that felt detached and unengaging, ultimately leading to a negative experience.
During the mock interview, the AI prompted with high-stakes questions while lacking any human-like interaction, making the experience feel impersonal and mechanical.
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