Research from Duke University highlights a paradox of using AI tools in the workplace, such as ChatGPT and Claude. While these tools can increase productivity, they also may negatively impact how employees are perceived by peers and managers. Researchers conducted experiments with over 4,400 participants, revealing consistent bias against individuals using AI for assistance. This stigma was found to be pervasive, not influenced by the userâs demographics, suggesting a general societal concern regarding the reliability and motivation of AI tool users.
Our findings reveal a dilemma for people considering adopting AI tools: Although AI can enhance productivity, its use carries social costs.
We found that none of these target demographic attributes influences the effect of receiving AI help on perceptions of laziness, diligence, competence, independence, or self-assuredness.
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