"There's two words I really want to reclaim, and the first one is expert. For those Brits here, expert became a bit of a dirty word over the last five or so years."
"The second one is reclaiming the word manager, which, again, has become a bit of a dirty word, especially in our industry, where we don't really like the idea of managers and the idea of being managed, so we choose other words like leaders."
"It relies on the enterprise. To get that ship out of all the scrapes it gets into to get everyone everywhere, you need a great engineering leader and engineering manager."
"Scotty was an expert. He knew his ship inside out. He inspired his team. He inspired his engineers. He had the trust of the other leaders like Spock and Kirk and his colleagues on the ship."
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