#zappos

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Marketing tech
fromBusiness Matters
1 day ago

Why is Customer Satisfaction So Important for Business?

Customer satisfaction drives brand reputation and business success.
Empathy in customer service can have a lasting impact on customer loyalty.
Businesses lose billions annually due to negative customer experiences.
Focusing on existing customer retention is key to financial growth.
fromTechCrunch
3 weeks ago

Mystery will may reveal Zappos founder's final wishes | TechCrunch

Hsieh reportedly crafted the will to create a 'WOW factor' for beneficiaries, wanting them to 'live in the wow.'
Silicon Valley real estate
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