#tenant-complaints

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London politics
fromwww.bbc.com
1 month ago

Council changes way it apologises to tenants

Camden Council replaced the phrasing 'We are sorry you felt the need to complain' with a more empathetic, responsibility-taking apology to social housing tenants.
Real estate
fromwww.standard.co.uk
2 months ago

Housing in east London borough hit by 'shoddy workmanship' from repair firms, mayor says

Private housing repair contractors, including Mears, delivered poor-quality, delayed repairs in Tower Hamlets council homes, causing tenant complaints and prompting management action.
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