#rental-car

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fromwww.mercurynews.com
4 days ago

Avis charged me $450 for a heavy smoke smell' in the car but I don't smoke!

Avis should have inspected the vehicle immediately upon return and notified you of any issues right away. Anything could have happened in the three days between dropping off the car and inspection. Although California's Civil Code Section 1936 doesn't require rental companies to provide detailed invoices for post-return charges, it strictly regulates how charges must be calculated, disclosed and justified. If you dispute a charge, the burden is on the rental company to prove its validity through itemized documentation.
Law
New York City
fromGothamist
4 months ago

DA says car in Chinatown crash that killed cyclist, pedestrian was an overdue rental

A rental car that was never returned caused a fatal crash in Manhattan's Chinatown, resulting in two fatalities and multiple criminal charges.
Travel
fromwww.mercurynews.com
7 months ago

What's this $1,357 change from National? Can you get my money back?

National Rental Car overcharged a customer two months post-return, despite evidence showing incorrect billing.
Maintaining a paper trail is crucial for resolving billing disputes in the travel industry.
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