#qualtrics

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fromBusiness Insider
2 months ago

Qualtrics' president of product has a vision for agentic AI in the workplace: 'We're going to operate in a multiagent world'

AI is no longer just in the back office. It's front and center in every customer and employee conversation, and it's being brought to organizations in ways they can tangibly see and benefit from.
Artificial intelligence
Artificial intelligence
fromZDNET
4 months ago

Qualtrics bets its new 'empathetic' AI agents can fix customer service

Qualtrics launches Experience Agents to revolutionize customer interactions, providing personalized support and resolving issues via AI.
Artificial intelligence
fromMarTech
8 months ago

What is customer experience management in the age of agentic AI? | MarTech

Cisco's AI agent aims to revolutionize customer interactions by integrating conversational intelligence and generative AI for hyper-personalized communication.
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