#product-improvement
#product-improvement

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The Quarterly Review: How Zelle's GM Denise Leonhard scaled beyond $1 trillion through customer growth and 2,300+ financial institution partnerships - Tearsheet

Zelle has surpassed $1 trillion in transaction volume through strategic expansion and improvements in product reliability and user experience.

Without placing a great deal of focus on your customers, you risk offering what you think people want rather than what they actually need.

Growth hacking

Google's AI-powered 'Ask Photos' feature is being rolled back for improvements due to reliability and performance issues.

Great UX prioritizes empathy, clarity, and respect over flashy designs, focusing on user experience and addressing friction points.

Effective UX design is rooted in real empathy and understanding user pain points rather than just aesthetics.

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