#online-reviews

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#consumer-behavior
London food
fromwww.theguardian.com
2 months ago

The customer isn't always right': north Wales chef loses appetite for difficult diners

Many restaurant owners are moving away from the 'customer is always right' mindset due to abusive behaviors and unjust complaints.
London food
fromwww.theguardian.com
2 months ago

The customer isn't always right': north Wales chef loses appetite for difficult diners

Many restaurant owners are moving away from the 'customer is always right' mindset due to abusive behaviors and unjust complaints.
Marketing tech
fromHackernoon
6 years ago

If Your Products Aren't AI-Searchable, You're Already Losing | HackerNoon

OpenAI is launching e-commerce within ChatGPT, prioritizing personalized customer reviews over traditional keyword search.
fromFast Company
2 months ago

Toronto's hottest tourist attraction is . . . a tree named Rodney

One visitor claimed to have traveled all the way from the UK just to see Rodney, who stands proudly on a patch of grass near King Street and Strachan Avenue. 'Definitely worth it,' they wrote. 'We did the night tour, which I would highly recommend.'
Toronto
London food
fromTasting Table
2 months ago

How To Spot A Reservation-Worthy Restaurant Before You Book - Tasting Table

Researching and booking restaurants involves navigating unreliable online information and reviews.
fromForbes
5 months ago

Council Post: How Every CEO Can Embrace The Power Of Reputation Metrics

In a world fueled by online interaction, business reputation is more than just a reflection of its values and actions; it's a powerful driver of revenue, customer loyalty, and competitive advantage.
Marketing
#customer-feedback
Miscellaneous
fromMail Online
5 months ago

'AI mafia' gang floods restaurant with scathing reviews to extort 10k

A London restaurant was targeted by an AI mafia demanding £10,000 after bombarding it with fake negative reviews, highlighting online reputation threats.
Experts emphasize the increasing risk of automated attacks on businesses, underscoring the challenges in safeguarding online reputations.
fromBusiness Insider
9 months ago

A new study shows that men are terrible at giving medical advice online

A recent study found that WebMD reviews from women were an early predictor of quality issues with drugs leading to recalls, while men's reviews were not significant.
Women in technology
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