Kingston Council criticised for failing to help woman fleeing domestic abuse with housingKingston Council incorrectly delayed housing assistance for a woman escaping domestic abuse, prolonging her risk and distress.
Resident left in 'unsafe housing' by council after refusing move to YorkshireHavering Council has been ordered to pay compensation and apologize for failing to provide safe housing for a resident.
Hundreds of potentially homeless people turned away after asking for helpBrentwood Council's homelessness service was found to have serious management issues, failing to properly assess vulnerable applicants' needs.
Bromley mum and SEN child wrongly suspended from school transportBromley Council improperly suspended a child's transport without discussion, violating their own policies.
East London family evicted during Covid while council did nothing to help'Local councils must promptly assist vulnerable families facing eviction to prevent humiliation and distress.
Council sorry for causing mum-of-two's 'prolonged distress' over housing bid delaysWaltham Forest Council failed to address a resident's complaints about housing needs, resulting in significant distress and an investigation by the Housing Ombudsman.
Kingston Council criticised for failing to help woman fleeing domestic abuse with housingKingston Council incorrectly delayed housing assistance for a woman escaping domestic abuse, prolonging her risk and distress.
Resident left in 'unsafe housing' by council after refusing move to YorkshireHavering Council has been ordered to pay compensation and apologize for failing to provide safe housing for a resident.
Hundreds of potentially homeless people turned away after asking for helpBrentwood Council's homelessness service was found to have serious management issues, failing to properly assess vulnerable applicants' needs.
Bromley mum and SEN child wrongly suspended from school transportBromley Council improperly suspended a child's transport without discussion, violating their own policies.
East London family evicted during Covid while council did nothing to help'Local councils must promptly assist vulnerable families facing eviction to prevent humiliation and distress.
Council sorry for causing mum-of-two's 'prolonged distress' over housing bid delaysWaltham Forest Council failed to address a resident's complaints about housing needs, resulting in significant distress and an investigation by the Housing Ombudsman.
Care home did not clean dementia patient's denture 'for several months'Harrow Council was ordered to pay compensation for neglecting a resident's dental care and using inappropriate methods to handle care situations.
Bromley mum paid thousands after kid misses school for a term over care plan delayBromley Council faced criticism for a prolonged delay in issuing a child's care plan, impacting the child's education for nearly a year.