#jd-power
#jd-power

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Plug-In Hybrids Now Have More Problems Than EVs Do: J.D. Power

PHEVs rank lowest in quality among new vehicles, with more initial problems than BEVs for the first time according to J.D. Power.

Lexus and Nissan lead in vehicle reliability according to J.D. Power's study, while plug-in hybrids face increasing issues.

Interior design choices, especially around practical features, are falling short of drivers' expectations.

JetBlue, Delta Air Lines, and Southwest ranked highest in customer satisfaction according to J.D. Power 2025 study.

Southwest remains top in economy category, but recent policy change may affect satisfaction.

JetBlue leads in premium cabin satisfaction, with Delta and Alaska also recognized.

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