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fromTravel + Leisure
1 week ago

This Is the No. 1 Car Rental Company in the U.S., Study Finds

"A reputation built on putting people first and delivering exceptional customer service has defined our brands for generations," Bridget Long, Enterprise's mobility SVP of North American operations, said in a statement shared with Travel + Leisure. "I believe a big piece of our success is that our amazing people are relentless in their pursuit of delivering great experiences and meeting the needs of our customers so they can enjoy every moment and make the most of their trip."
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Cars
fromInsideEVs
3 months ago

Plug-In Hybrids Now Have More Problems Than EVs Do: J.D. Power

PHEVs rank lowest in quality among new vehicles, with more initial problems than BEVs for the first time according to J.D. Power.
Cars
fromInsideHook
3 months ago

J.D. Power's New Initial Quality Survey Has Good News for Lexus

Lexus and Nissan lead in vehicle reliability according to J.D. Power's study, while plug-in hybrids face increasing issues.
Interior design choices, especially around practical features, are falling short of drivers' expectations.
Travel
fromTravel + Leisure
5 months ago

These U.S. Airlines Just Ranked Highest (and Lowest) in Customer Satisfaction for 2025

JetBlue, Delta Air Lines, and Southwest ranked highest in customer satisfaction according to J.D. Power 2025 study.
Southwest remains top in economy category, but recent policy change may affect satisfaction.
JetBlue leads in premium cabin satisfaction, with Delta and Alaska also recognized.
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