Brand loyalty is driven mainly by convenience, product performance and real-world needs rather than emotional love; many consumers will switch if favorite products disappear.
Recently Opened Hayes Valley Restaurant Announces Closure, Departure of Chef After Dustup With TikTok Influencer
Karla B, who has 15,000 followers, faced humiliation after being dismissed by chef Luke Sung at KIS Cafe, leading to a viral backlash and closure of the restaurant.