fromComputerWeekly.com
2 weeks agoLarge language models provide unreliable answers about public services, Open Data Institute finds | Computer Weekly
Drawing on more than 22,000 LLM prompts designed to reflect the kind of questions people would ask artificial intelligence (AI)-powered chatbots, such as, "How do I apply for universal credit?", the data raises concerns about whether chatbots can be trusted to give accurate information about government services. The publication of the research follows the UK government's announcement of partnerships with Meta and Anthropic at the end of January 2026 to develop AI-powered assistants for navigating public services.
Artificial intelligence