On Monday (3 November), Grande posted to her Instagram stories, as seen by E! News, that she was "beyond devastated" to miss the São Paulo premiere. She explained she and her team had been forced to deplane their planned flight due to maintenance issues and the flight's rescheduled departure time would have meant missing the premiere. "My team and Universal have tried every single thing possible to fix this," she continued. "We've searched every other flight, overnight, early morning, connecting flights, commercial and also private options and absolutely nothing was available or possible that would get us there in time," she said. "Even in attempting a private option, there is a permit necessary in order to fly from here that takes time to attain." She added she was "so heartbroken" at missing the premiere promising, "we sincerely tried everything we could," and apologising again.
"Everyone at Nottingham Forest is shocked and deeply saddened by what happened," said Marinakis. "The courage and selflessness shown by our supporters on that train represents the very best of humanity and the very best of our club's community. "We will make sure any supporter caught up in this incident receives whatever financial support they require to enable them to access the best possible medical care as they recover. "Our thoughts and prayers are with all those affected."
In a statement, Birmingham-based club Villa said they had been informed that local police had "public safety concerns outside the stadium bowl and the ability to deal with any potential protests on the night." West Midlands Police said they had classified the November 6 fixture as "high risk" following a "thorough assessment." "This decision is based on current intelligence and previous incidents, including violent clashes and hate crime offences that occurred during the 2024 Europa League match between Ajax and Maccabi Tel Aviv in Amsterdam," police said in a statement. In November 2024, that fixture in the Netherlands was marred by violent clashes linked to the crisis in the Middle East which left at least five people needing hospital treatment and resulted in over 60 arrests.
Emma, 40, from Liverpool, expressed her ongoing distress about the incident, stating, "I've been feeling awful ever since I can't stop thinking about him. It happened directly behind our right shoulders."
UEFA has issued a warning to fans against purchasing tickets on the secondary market for the upcoming Europa League final, stressing that such purchases may result in cancellation and ejection.