Education
fromPsychology Today
1 week agoAsk, Tell, Teach
Effective instruction requires asking gently first, then telling more clearly, but demanding creates resistance and should be avoided with students of any kind.
Many lawyers have eagerly adopted the buzzword "BLUF"-bottom line up front-as if invoking the acronym were synonymous with careful thinking. The catch is that almost no one stops to ask the important question: What exactly is meant by "bottom line"? The answer isn't obvious, and it shifts with context. In military writing, the "bottom line" is a concrete decision or action a commander must take-stated at the very start because the commander already knows the mission, the terrain and the stakes.
Abigail needs to tell her adult son Mark that she thinks he has a drinking problem. Simon needs to tell his wife Lisa that he's afraid he doesn't love her anymore. From time to time, we all find ourselves in a tough spot. Something looks wrong or feels wrong, and we need to say something difficult. Something painful that may hurt someone we care about, but which nevertheless must be said.
It is through communication that partners share their feelings, hopes, and dreams, allowing them to create a shared vision for their future. The communication style adopted within a relationship can significantly impact how partners relate to one another. Effective communication skills lead to meaningful exchanges that ensure both partners feel heard and understood, while lack of open dialogue may lead to misunderstandings and unmet needs, ultimately affecting relationship satisfaction.
Sales is about solving problems rather than pushing products. Start with discovery by asking open-ended questions to uncover client pain points, listening more than talking.