#digital-experience

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How to Use Games to Build Relationships with Your Customers

Julian Runge emphasizes the intersection of behavioral science and data in creating improved digital experiences.
Joost van Dreunen's knowledge of the gaming industry offers critical insights for companies navigating market transformations.

Council Post: Mobile Apps Are Back: Why Voice Technology Will Change Everything In 2025

AI updates from Apple and Google signal a major shift toward voice-first experiences in 2025, requiring brands to adapt rapidly.

How the federal CIO is prepping for the presidential transition

Clare Martorana emphasizes cybersecurity as her primary concern as the Biden administration ends, aiming for better IT cohesion and transition preparation.
#user-interaction

Why the Future of Digital Design Needs to Be Trauma-Informed | Entrepreneur

Digital design must be trauma-informed, recognizing the widespread effects of trauma on user experiences and promoting emotional wellbeing.
Digital interactions can trigger stress and anxiety, emphasizing the need for design considerations that foster safety and trust.

How APM ensures seamless digital experiences

A digital experience encapsulates the interaction between users and digital platforms.
Digital experience management involves monitoring, analyzing, and optimizing digital experiences to align with user expectations and business objectives.

Why the Future of Digital Design Needs to Be Trauma-Informed | Entrepreneur

Digital design must be trauma-informed, recognizing the widespread effects of trauma on user experiences and promoting emotional wellbeing.
Digital interactions can trigger stress and anxiety, emphasizing the need for design considerations that foster safety and trust.

How APM ensures seamless digital experiences

A digital experience encapsulates the interaction between users and digital platforms.
Digital experience management involves monitoring, analyzing, and optimizing digital experiences to align with user expectations and business objectives.
moreuser-interaction
#mobile-shopping

Brands are updating their sites to prepare for a mobile-heavy holiday season

Therabody is prioritizing a mobile-first experience to enhance the shopping journey for customers, particularly during the upcoming holiday season.

Brands prepare for more shoppers to buy from their phones this holiday season

Mobile shopping is becoming increasingly vital, with anticipated growth driving brands to enhance their digital experiences for consumers.
Therabody emphasizes a mobile-first strategy to capture fragmented shopping attention during the busy holiday season.

Brands are updating their sites to prepare for a mobile-heavy holiday season

Therabody is prioritizing a mobile-first experience to enhance the shopping journey for customers, particularly during the upcoming holiday season.

Brands prepare for more shoppers to buy from their phones this holiday season

Mobile shopping is becoming increasingly vital, with anticipated growth driving brands to enhance their digital experiences for consumers.
Therabody emphasizes a mobile-first strategy to capture fragmented shopping attention during the busy holiday season.
moremobile-shopping

"Click bait", "Call to action", "Social Media", Automatic playing of audio and or video, overadvertisement, and revenue from advertisements on tragedies, have ruined the internet --- where do we go from there?

The early internet was more peaceful and less commercialized; reclaiming a genuine online experience is still possible today.
#rivian

Rivian Declares War On Physical Buttons

Voice controls are the future of vehicle interaction, as physical buttons are considered outdated.

Here's Why Rivian Won't Put Apple CarPlay In Its EVs

Automakers like Rivian are opting out of Apple CarPlay to maintain a consistent and cohesive digital experience within their vehicles.

Rivian Declares War On Physical Buttons

Voice controls are the future of vehicle interaction, as physical buttons are considered outdated.

Here's Why Rivian Won't Put Apple CarPlay In Its EVs

Automakers like Rivian are opting out of Apple CarPlay to maintain a consistent and cohesive digital experience within their vehicles.
morerivian
#user-satisfaction

Search Results & Bar UX Best Practices

Search UX is essential for creating a seamless online discovery experience.
Neglecting 'no results' scenarios significantly hampers user satisfaction and engagement.
A well-designed search experience reflects a company's commitment to customer success.

Cross-Platform Design Wrapped Part 3: UI Polish and Interaction Design | HackerNoon

The importance of UI and UX design is paramount as sensorial engagement increases in our digital-centric lives.

Search Results & Bar UX Best Practices

Search UX is essential for creating a seamless online discovery experience.
Neglecting 'no results' scenarios significantly hampers user satisfaction and engagement.
A well-designed search experience reflects a company's commitment to customer success.

Cross-Platform Design Wrapped Part 3: UI Polish and Interaction Design | HackerNoon

The importance of UI and UX design is paramount as sensorial engagement increases in our digital-centric lives.
moreuser-satisfaction

How London's luxury casinos have adapted their business models - London Business News | Londonlovesbusiness.com

Luxury casinos in London are innovating through cashless gaming and personalized services to recover from recent challenges and maintain their elite clientele.

Why I'm Shifting My Social Media Presence to the Fediverse and Flipboard

Shifting to the Fediverse and Flipboard fosters meaningful connections and a user-centric digital experience.
#user-privacy

Designing for Privacy in Digital Spaces

Users value personalization but are concerned about data security

Cookie Policy - Irish Star

Understanding how cookies function is essential for managing online privacy and user experience.

Designing for Privacy in Digital Spaces

Users value personalization but are concerned about data security

Cookie Policy - Irish Star

Understanding how cookies function is essential for managing online privacy and user experience.
moreuser-privacy

Optimizely to acquire NetSpring, launches Personalization | MarTech

Optimizely acquires NetSpring to enhance analytics capabilities without data extraction, boosting its digital personalization tools.

Council Post: How Headless Architecture Enhances Marketing Strategy

Headless architecture provides a seamless, integrated customer experience by decoupling front-end and back-end systems.

Into the Amazon: National Geographic's immersive experience explores critical ecosystem

National Geographic's 'Into the Amazon' offers an immersive experience showcasing the ecosystem's beauty and importance, making it accessible to everyone.

Beyond the rebrand: TELUS Digital's next chapter

TELUS International rebranded as TELUS Digital Experience to better reflect its commitment to digital-first customer service and technological advancements.
#content-strategy

4 Content Secrets That Any Business Can Apply | Entrepreneur

Businesses must excel in creating diverse digital content to enhance customer experiences.
Demonstrating brand purpose is crucial for appealing to younger consumers, especially Gen Z.

How to create content for every stage of the customer journey | MarTech

Crafting experiences over transactions
Understanding the customer journey is crucial

4 Content Secrets That Any Business Can Apply | Entrepreneur

Businesses must excel in creating diverse digital content to enhance customer experiences.
Demonstrating brand purpose is crucial for appealing to younger consumers, especially Gen Z.

How to create content for every stage of the customer journey | MarTech

Crafting experiences over transactions
Understanding the customer journey is crucial
morecontent-strategy

MSCHF Launches Upblob: A Whimsical File-Sharing Adventure with Surprising Rewards | stupidDOPE

Upblob revolutionizes file-sharing with a synthesis of unpredictability and engagement, offering users surprises with every upload and the chance to win prizes.

Australia's dummy spit over kids on social media isn't the answer. We need an internet for children | Aleesha Rodriguez

Banning social media for children is an ineffective, reactionary approach that underestimates the complexities of their online interactions.

Council Post: How To Get Users To Actually Try Branded AR Features

Augmented reality features in marketing must be frictionless and intuitive to effectively engage consumers.

The Burning Man webcam might get a lot better this year

Burning Man offers a unique opportunity to experience art and culture in a temporary desert city, with digital viewing options evolving.

Digital Marketing Strategies: Attract, Engage Convert

Stay updated on Customer Experience (CX) news.
Access expert advice on customer-first marketing.

How Qatar Airways is innovating with emerging tech to reach new heights in travel marketing

Qatar Airways achieved over 1000% ROAS on its QVerse campaign
QVerse is an immersive and interactive virtual experience that allows users to virtually experience the entire travel journey

This digital exhibition reveals the process behind Gehry's iconic Walt Disney Concert Hall

Resn faced challenges in selecting and presenting materials from the archive to create a concise and accessible online narrative for a wide audience.
The exhibition incorporates Gehry's insights, flair, and impact into its identity and digital experience, celebrating his warmth, charm, playfulness, and movement.
from The Drum
11 months ago

How paint brand Valspar brought new life to its online brand

Valspar transformed their website to enhance the digital experience for consumers and bridge the gap between online and offline offerings.
Insights from discovery phase informed the transformation strategy, including interviews with territory managers and competitor audits.

TikTok Announces New Taylor Swift In-App Experience

TikTok and Universal Music collaboration for Taylor Swift promotion.

IBM deploys GenAI to power new Wimbledon features | Computer Weekly

IBM enhances Wimbledon's digital experience with generative AI through Catch Me Up feature.
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