#customer-experience-orchestration

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Artificial intelligence
fromHarvard Business Review
1 week ago

Building Better Connections with AI-Powered Customer Experience Orchestration - SPONSOR CONTENT FROM ADOBE

AI-powered customer experience orchestration coordinates data and AI agents across teams, channels, and markets to deliver personalized, conversational, real-time brand experiences and scalable content.
Marketing tech
fromZDNET
3 months ago

Mastering the CX symphony in 2025: How to make AI play in tune

AI-driven orchestration unifies contact centers, sales, marketing, mid- and back-office systems, and agentic AIs to deliver faster, authentic, enterprise-wide customer experience.
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