Digital life
fromTelecompetitor
5 days agoWhen outages hit, people want compensation without hassle: Survey
Most people want automatic compensation for mobile and internet outages, with many believing outages lasting an hour or more should qualify.
#customer-compensation
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#data-breach #att #settlement #pge #san-francisco #class-action-settlement #cybersecurity #telecom-outages
fromBusiness Insider
3 months agoVerizon will give you $20 because of all the outages yesterday
Verizon said it would provide those affected with a $20 account credit redeemable through the myVerizon app. "This credit isn't meant to make up for what happened," Verizon said in its statement. "No credit really can. But it's a way of acknowledging our customers' time and showing that this matters to us." The company also said that if customers are still experiencing issues, they should restart their devices to reconnect to the network.
US news
fromsfist.com
4 months agoAbout 11,000 PG&E Customers Lose Power in SF's Richmond, Presidio, and Golden Gate Park
As Mission Local reports, customers in the Richmond, Golden Gate Park, and the Presidio lost their power between 7:45 pm and 10:15 pm Sunday. As SFist reported earlier, 6,000 customers in SF's Golden Gate, Panhandle, and parts of the Sunset lost power for four hours Saturday. Per NBC Bay Area, PG&E said a planned outage had already been scheduled for some customers at 11 pm in order to transition the Richmond neighborhood from the loud generators back to the grid.
San Francisco
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