Verizon will give you $20 because of all the outages yesterday

"Verizon said it would provide those affected with a $20 account credit redeemable through the myVerizon app. "This credit isn't meant to make up for what happened," Verizon said in its statement. "No credit really can. But it's a way of acknowledging our customers' time and showing that this matters to us." The company also said that if customers are still experiencing issues, they should restart their devices to reconnect to the network."

"Verizon customers began reporting issues just before 12 p.m. on Wednesday afternoon, according to Downdetector, which provides real-time crowdsourced updates on services and websites. The tracker showed that reports peaked at over 175,000 around 12:40 p.m. Verizon shared its first statement about the outage around 1 p.m. Most of the reports came from East Coast cities like New York City and Atlanta, but there were also reports from places like Houston and San Francisco."

"Verizon told customers the outage had been resolved in an X post just before 10:30 p.m. - over 9 hours later. During the outage, New York City's Emergency Management office and Washington, D.C.'s public safety office issued alerts. Some of Verizon's rivals also used the outage as an opportunity to take some subtle jabs. "Our network? Solid. If you're experiencing issues, it's not us..... it's the other guys. Some things are just out of our hands!" AT&T said an X post on Wednesday. T-Mobile told customers that its network was working normally."

More than 170,000 Verizon customers experienced a service outage beginning just before 12 p.m. on Wednesday, with reports peaking around 175,000 near 12:40 p.m. Reports were concentrated on the East Coast, including New York City and Atlanta, with additional reports from Houston and San Francisco. Verizon posted a statement around 1 p.m. and said the outage was resolved just before 10:30 p.m., more than nine hours later. Verizon offered a $20 account credit redeemable via the myVerizon app and advised customers to restart devices if issues persisted. Rival carriers posted responses during the outage.

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