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The White House's "Time Is Money" initiative addresses corporate practices that trap consumers in frustrating service loops and complicate refunds and cancellations.
The White House plan to stop companies from wasting our time
The Biden-Harris administration's Time Is Money initiative seeks to eliminate harmful business practices that burden consumers and degrade their quality of life.
White House to tackle bad CX practices | MarTech
The Biden/Harris administration is actively addressing corporate customer experience failures, recognizing its economic impact on everyday Americans.
How century-old arbitration laws are failing consumers in the digital age
Large companies are increasingly using arbitration clauses to avoid litigation, often without customer awareness, which limits their rights and accountability.
Want to cancel a subscription easily? Sign up for it through an iPhone app first
The White House's "Time Is Money" initiative addresses corporate practices that trap consumers in frustrating service loops and complicate refunds and cancellations.
The White House plan to stop companies from wasting our time
The Biden-Harris administration's Time Is Money initiative seeks to eliminate harmful business practices that burden consumers and degrade their quality of life.
White House to tackle bad CX practices | MarTech
The Biden/Harris administration is actively addressing corporate customer experience failures, recognizing its economic impact on everyday Americans.
How century-old arbitration laws are failing consumers in the digital age
Large companies are increasingly using arbitration clauses to avoid litigation, often without customer awareness, which limits their rights and accountability.
Tesla factory boss defends knocking on workers' doors when they're off sick at home
Tesla defends home visits to sick workers, citing exploitation of sick leave laws and high absence rates at its German factory.
Invitation Homes to settle FTC claims of unfair rental practices for $48M
Invitation Homes will pay $48 million and reform practices after FTC settlement for deceptive rental practices.
Amazon, Tesla, Meta called out for eroding democracy
Large corporations, including Amazon and Meta, are undermining democracy through lobbying, union busting, and alignment with anti-democratic movements, according to ITUC.
The Guardian view on striking vets: standing up for all creatures great and small | Editorial
The corporate takeover of veterinary practices is exacerbating worker exploitation and driving up costs for consumers, sparking significant industrial action and investigations.
A Las Vegas casino tried to bully workers into voting down a union. It backfired
Red Rock Resort's actions against unionization resulted in legal repercussions and a mandate to recognize the Culinary Workers Union.
The Guardian view on striking vets: standing up for all creatures great and small | Editorial
The corporate takeover of veterinary practices is exacerbating worker exploitation and driving up costs for consumers, sparking significant industrial action and investigations.
A Las Vegas casino tried to bully workers into voting down a union. It backfired
Red Rock Resort's actions against unionization resulted in legal repercussions and a mandate to recognize the Culinary Workers Union.
In South Korea, Documenting a Divide Over Work-Life Balance
South Korea's work culture emphasizes prestige over passion, resulting in employees working extremely long hours.
What Researchers Discovered When They Sent 80,000 Fake Resumes to U.S. Jobs
Employers contacted presumed white applicants 9.5% more than presumed Black applicants on average.
Firms in industries like retail and car dealers were responsible for significant discrepancies in callbacks to white and Black applicants.
The rise of shrinkflation: consumer trust shrinks in tandem with products
Shrinkflation reduces product size while maintaining price
Middle-class Americans struggle with rising prices and shrinking product sizes
'Wall Street Journal' sued by star reporter for discrimination
The Wall Street Journal faces a disability discrimination lawsuit for allegedly targeting employees with high health care costs through fabricated performance issues.