Beware the Vortex! How a $197 hair gadget sparked a three-month fight with American Express
Merchant misrepresented its location and demanded unreasonable return shipping; card issuer initially refused chargeback despite documentation and Regulation Z rights.
StubHub promised a refund after an emergency but where's my $2,561?
A company's written or verbal refund promise creates an obligation; inconsistent support and mishandled chargebacks can prevent customers from receiving promised refunds.
Aer Lingus withholds a full refund after a flight cancellation. What should I do?
Passengers on EU flights canceled for airline-controlled reasons are entitled to full refunds; Aer Lingus issued a partial refund and violated EU Regulation 261/2004.