At the heart of the dispute is a complaint made to the Financial Ombudsman Service (FOS) by a customer who purchased a second-hand Audi through Arnold Clark. The customer claimed they were not informed that their loan agreement with Clydesdale Financial Services, a subsidiary of Barclays, included a commission payment.
Barclays sponsors big sporting events to cover its accountability in funding the war. I think Barclays has had a lot of reputational damage because it's complicit in Israel's genocide in Palestine.