Airbnb is quietly rolling out an AI customer service bot in the US | TechCrunch
Airbnb has launched an AI-powered customer service bot, with 50% user adoption in the U.S., improving customer experience and reducing live agent needs.
Yelp's AI can now take reservations over the phone
Yelp launched AI agents Host and Receptionist to handle calls, reservations, bookings, and customer inquiries for understaffed restaurants and local businesses, available via subscription.
Meta Launches New Business AI for Third-Party Websites - TipRanks.com
Meta is launching Business AI, an AI assistant for personalized shopping via Facebook, Instagram, WhatsApp, Messenger and Shopify, free in ads and paid for websites.