#ai-customer-service

#ai-customer-service

I used to need about half a day per month to handle my personal business. That amount of time has tripled, mainly due to the skyrocketing degree of ineptitude on the other side of these transactions. AI receptionists, unwanted apps and other substitutes for human interaction have made everything worse. You can't refill a prescription if the AI receptionist doesn't recognize the name of the medication. It's getting harder and harder to get an actual person - someone capable of exercising judgment -