Making sense in design is learning about a problem we want to solve... We try to understand the root causes of the problem before we explore different solutions.
A Physical therapist engages in design when they diagnose patients (making sense) and then designs a recovery program (giving form). Policymakers are designers when they study the patterns and opinions of people (making sense) and adjust and establish new laws and practices (giving form).
And when we look at our daily lives, we're constantly learning from the past and creating new futures when we establish new habits, create those vacation plans, and adjust how we interact with other people.
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