I coined the term echoloquation to describe the phenomenon of expensive consultants presenting, to applause, the exact same things I'd been telling management all along. Many consultants came and went over the years, we all knew the problems and some good ways to solve them, but there was a gap between the identified cause, the obvious solution, and changing the situation.
To reach the upper echelons of management, most will have had to take some form of an MBA at some point. If you can think logically, but you are not behaving logically, then something else is wrong.
There are four parts to every conversation: The words you say, the idea you want to communicate, the words the other person hears, and the other person's interpretation of those words. In some cases, there is a gulf between the intended message and the recipient's understanding.
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