According to an ongoing study tracking several thousand people over the past four years, political polarization tops the list of life's most stressful experiences.
The nature of communication changes among the different channels. As new ways of communicating emerge, different versions have their own set of rules.
Good communication is a skill that can be learned. The basic principles are the same no matter the channel, and they're rooted in emotion.
A mere word or tone can generate a sleight and send a charged conversation into a tailspin.
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