Onboarding is the first encounter with a user that will either create a long-term relationship or leave a negative impression of the product.
Well-designed onboarding helps to lower the threshold of entry for new users, make it more likely they will stay, increase satisfaction, and reduce support requests.
The key principles for effective onboarding are minimalism and clarity, helping users without overwhelming them with unnecessary information.
A user shouldn't start their journey by filling out a tedious form; instead, they should try the product as soon as possible.
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