Eagleman reveals that our brains process members of perceived outgroups differently, as participants showed reduced empathy toward pain inflicted on outgroup members, indicating a dangerous cognitive shortcut.
Eagleman emphasizes that in conflicts, people often stop viewing opponents as human, instead seeing them as objects, which facilitates justification for harmful actions.
To foster understanding, Eagleman suggests recognizing our biases first, and then implementing systems--like blind auditions--to counteract these biases effectively in various domains.
Ultimately, Eagleman advocates for strategies such as resisting dehumanization tactics and finding empathy for others to build a more inclusive society.
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