How Not to Kill Your SaaS Product Before it Even Launches | HackerNoon
Briefly

SaaS product design is critical in building user-friendly applications that encourage customer loyalty. As highlighted by Thomas Watson, Jnr, good design is integral to business success. Successful companies deeply understand their target audience using verified insights rather than assumptions to inform their designs. The author emphasizes a parental-like commitment from business founders to know their customers intimately and relate product design to their needs. This human-centered approach, echoed by Victor Papanek, underlines the relationship between effective design and user experience.
"Good design is good business," as Thomas Watson, Jnr stated, emphasizing that poor design can doom a SaaS product before launch.
Top companies prioritize product design, relying on verified data over assumptions to tailor their offerings to market needs.
To build an engaging SaaS product, founders must know their customers deeply, akin to a parent's desire to create a fulfilling life for their child.
Victor Papanek highlighted that "the only important thing about design is how it relates to people," underlining the human-centered approach in SaaS.
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