Data Vs. Findings Vs. Insights In UX - Smashing Magazine
Briefly

In UX research, data, findings, and insights are often confused, despite their distinct meanings. Data refers to raw observations collected through various means, while findings are interpretations of data patterns that lack actionable significance. Insights, however, are actionable conclusions derived from findings that can guide decision-making. Effective communication of these elements is essential to prevent misunderstandings and ensure convincing arguments, especially when faced with skepticism in decision-making environments. Establishing statistical significance further solidifies the credibility of UX research findings, allowing designers to advocate for their recommendations confidently.
Data is raw observations (logs, notes, survey answers). Findings describe emerging patterns in data but aren't actionable. Insights are the actionable implications derived from findings.
When conveying UX outcomes, precise terminology is critical to avoid misunderstandings, wrong assumptions, and weak conclusions, especially under scrutiny in high-stakes discussions.
Statistical significance in UX research is vital to defend the credibility of findings, enabling professionals to justify recommendations with confidence and address skepticism effectively.
UX designers must navigate noisy discussions around findings and insights, always prepared to substantiate their choices with solid data-driven narratives.
Read at Smashing Magazine
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