Evidence from research shows the product is broken, generating user frustration. Emphasizing flaws in presentations can lead to negative team perceptions and lack of empathy.
Novice UX researchers may prioritize bad news for 'big reveal,' but this can harm collaboration and project success, especially in complex domains like enterprise software.
Lack of empathy with teams facing constraints in challenging environments can diminish the UX value, impacting project outcomes and team dynamics.
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