"You have to look at everything as a system and you have to make sure you're getting at the underlying root causes." - Don Norman, "Grand Old Man of User Experience".
Systems thinking and design thinking are two distinct yet complementary approaches to problem-solving, each with its unique focus and methodologies. You might be wondering: when should I use design thinking and when should I use systems thinking?
This holistic perspective helps designers anticipate how changes in one area can impact others, leading to more effective and user-centric solutions.
Key practices include mapping the entire system, identifying feedback loops, and collaborating across disciplines to gain diverse insight.
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