During a session with MPs, Ticketmaster UK's chief defended the company's pricing approach amid backlash from fans over high costs for Oasis reunion-tour tickets. He clarified that Ticketmaster does not set ticket prices, which are pre-decided by the event organizers. Despite complaints about steep prices, he asserted no dynamic pricing algorithms were involved, meaning ticket costs remain as agreed by humans. The band Oasis also distanced themselves from the pricing strategy, emphasizing decisions lie with their management. The session coincided with an ongoing CMA investigation into potential consumer protection breaches by Ticketmaster.
"Where differing price tiers [are] made available, that's a choice of the event organiser. Selling a small amount of tickets at a higher-priced tier seems fairly reasonable."
"If we're not able to [capture] that value, which the artist is doing in those instances, then that money is just going to go, and the tickets are going to be captured and gobbled up by touts."
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