In organizational culture, the balance between results and relationships and between rules and risks is crucial. Ignoring these values leads to four deadly sins: toxicity, mediocracy, bureaucracy, and anarchy.
Toxicity, the most severe sin, arises when results are prioritized over relationships, leading to a toxic workplace with disrespect and unethical behavior tolerated. This has been linked to high turnover rates, more than burnout.
On the other side, mediocracy sacrifices accountability by valuing relationships above results. This can lead to situations where poor performance goes unpunished and individuals are promoted beyond their competence.
Bureaucracy is characterized by rigid adherence to rules at the expense of creativity and risk-taking. New ideas are often threatened by a culture that clings to processes without both flexibility and innovation.
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