A recent report by Writer and Workplace Intelligence highlights the growing rift in companies due to generative AI adoption. The survey of 1,600 workers, including C-suite executives and employees, found that nearly 72% of companies are investing at least $1 million annually in generative AI technologies. However, only one-third of executives see significant returns on investment, with many reporting increasing divisions within teams. Despite this, employees remain optimistic, with 90% expressing support for their companies' AI initiatives and many investing in AI tools personally.
"Generative AI holds transformative potential for the enterprise, but it can also create deep rifts within organizations that rely on a patchwork of point solutions or IT-built applications developed in a silo."
Despite the substantial financial investment in generative AI, only one-third of executives reported a significant return on investment, highlighting a disconnect between executive expectations and reality.
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