Larkin Combs, after a career in law enforcement, became a franchisee of K9 Resorts, leading to remarkable success. His journey from a hardworking farmhand to a top franchisee is marked by his commitment to personal responsibility and exceptional customer service. He emphasizes treating customers according to their preferences and understanding employees’ challenges, fostering a positive working environment. With his rigorous work ethic and focus on empathetic management, Combs achieved nearly $3 million in revenue in just 2024 and is expanding the franchise further.
"Do whatever it takes to succeed, because the responsibility is on you. For four years straight, I didn’t miss a day. During COVID, I was running around with a sponge, cleaning. It was rough."
"There's a step above that - treat them how they want to be treated. Not every customer wants to be treated the same. Recognizing that gives you a higher level of service."
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