In a communal culture, that's how people connect... via stories. The close-knit nature of Vietnamese communities allows for significant word-of-mouth influence in local marketing.
Global brands must not underestimate the power of local advocacy. If nobody local can vouch for your product, its quality won’t matter to Vietnamese consumers.
Social proof is crucial in Vietnam; people want to see a product popular among peers. Brands need to demonstrate their value through visible popularity.
Linh Dao Smooke highlights the importance of turning customers into advocates, emphasizing that building relationships leads to lasting impact in the Vietnamese market.
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