Employee engagement is critical for business success, enhancing productivity and profitability. Companies with high engagement, as emphasized by Gallup, profit 23% more than less engaged competitors. Disengaged employees can lead to decreased morale and productivity. Technology plays a vital role in engagement by improving communication and collaboration among employees. The article explores the challenges of disengaged workforces and strategies for fostering an engaged environment, underlining technology's potential benefits in creating a committed workforce.
Highly engaged employees make the customer experience. Disengaged employees break it. - Timothy R. Clark
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