Read at Fox Business
A survey conducted by Atera found that 41% of hybrid workers plan to work remotely the day after the Super Bowl, with 27% citing not feeling well and 25% mentioning having an appointment as their reasons for not coming into the office. This shift towards remote work the day after the Super Bowl is expected to lead to a surge in help desk calls for IT professionals.
But now that hybrid work is commonplace, fresh data indicates opting to work from home is the new 'calling in sick' - and that has information technology professionals bracing for a surge in help desk calls this Super Bowl Monday.
IT managers are expecting the day after the Super Bowl to be the busiest day of the year for remote issues, with 75% stating that they anticipate a high volume of support requests and 81% feeling pressure to be online to assist their colleagues with any tech problems that arise. Non-IT workers also admit that they are likely to require IT support when working remotely.
Three-quarters of IT managers told Atera they expect Super Monday to be the busiest day of the year for remote issues, and 81% said they feel pressure to be online that day to help their colleagues with any tech problems that arise.