In a recent episode of HBR On Leadership, Harvard Business School professor Amy Edmondson discusses team dysfunctions and the importance of psychological safety in organizations. The hosts address a listener's frustration about a shift from a flat office culture to a hierarchical one, resulting in poor communication and inequitable distribution of credit. Edmondson emphasizes that team dynamics can deteriorate without transparency and that leaders must engage with team members to address concerns and restore healthy communication channels.
There's a clear distinction between a flat office culture that promotes equality in communication and a hierarchical dysfunction that undermines team morale and effectiveness.
Insufficient communication can create an environment where team members feel undervalued and unsupported, leading to disengagement and a culture of silence.
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