"Ayaskant Sarangi, Chief Human Resource Officer - Mphasis Limited. Teamwork was once measured by proximity: the warmth of a shared office, the comfort of hallway conversations, the laughter over coffee breaks. Today, work stretches across cities and time zones. But while technology connects us, it can't recreate trust and the steady confidence that others will show up, deliver and care. Engagement falters when people stop feeling seen, heard and valued."
"According to Gallup's "State of the Global Workplace 2025" report, only 23% of hybrid workers and 31% of remote workers are engaged at work. In my experience, high-performing teams don't thrive because of the tools they use; it's the small, deliberate actions they take to ensure others feel they belong. In digitally connected teams, qualities like empathy, curiosity and authenticity can't be assumed. They must be strengthened with intention."
Teamwork previously relied on physical proximity and informal interactions to build trust and belonging. Technology enables connection across cities and time zones but cannot recreate steady confidence that colleagues will show up, deliver, and care. Engagement drops when people stop feeling seen, heard, and valued, with Gallup reporting low engagement among hybrid and remote workers. High-performing teams depend on small, deliberate actions that create belonging rather than tools. Empathy, curiosity, and authenticity require intentional strengthening in digitally connected teams. Collaboration requires conscious attention, presence, and respect for others' time and ideas. Small gestures and pauses can shift tone and embed empathy into team culture.
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