Businesses need mechanisms to handle change, including effective communication with employees and customers to convey information about new technologies or practices.
Leadership training is vital to guide the workforce in adapting to change and maintaining resilience to handle new conditions.
Employees must be convinced to adopt new technologies to prevent market share loss, and leaders should ensure employees learn new technologies to safeguard the company's investments.
Employee anxiety during change is common due to fear of the unknown and uncertainty bias, which can lead to resistance towards new technologies.
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