Despite the high toll of the Covid-19 pandemic, employee engagement and satisfaction peaked during that time, but have significantly declined since. Recent Gallup findings reveal a drop in US employee engagement to a 10-year low of 31% in 2024, down from 34% in early 2022. Factors contributing to this discontent include remote work challenges, limited advancement opportunities, and fears surrounding AI job displacement. Experts believe that this ongoing malaise is unique and unprecedented compared to past economic downturns, with workers continuing to feel overwhelmed and exhausted.
"We've never really stopped adjusting since the pandemic. And I think it's a roller coaster of highs and lows, mostly lows, that is creating that kind of overall malaise."
"I think the level of uncertainty now is unprecedented."
"Part of employees' discontent could stem from a 'fear' that AI will replace their jobs."
"The morale decline among employees post-pandemic indicates deeper issues in workplace expectations and engagement strategies that need urgent attention."
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