The 'Tell Dell' employee engagement survey reflected a decline in Dell being seen as a great workplace, indicating dissatisfaction with the shift to mandatory in-person work.
Dell's eNPS dropped from 62 to 48, with some departments scoring as low as zero; however, it still compares well against industry benchmarks, highlighting employee concerns amid leadership decisions.
Despite Dell's high eNPS relative to benchmarks, employees feel executives are disregarding their feedback, with one stating that leadership seems indifferent to employee opinions and acts independently.
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